Please read our policies and procedures. 

It'll make your pets stay stress-free and easy. 

Half Day (4 hours) Policies:

Please let us know 48 hours in advance if you need to cancel your daycare reservation so we may rebook or modify your reservation.

For first-time reservations, we do require written verification of updated vaccinations as follows:

• DOGS- Rabies (puppies under six months are exempt), Distemper/Parvo, Bordetella (kennel cough- cannot be more than six months old, must be completed 2 weeks before reservation dates if not done within the last 6 months), and your attestation that your pet is also up to date flea/tick prevention. This is for the protection and comfort of all pets and humans, as the property is wooded. This includes you when your pet returns to your home.
• CATS- Rabies (kittens under 4 months are exempt), FVRCP vaccine or titer showing protection, negative FeLV/FIV (feline immunodeficiency and feline leukemia virus- blood tests), and your attestation that your pet is up to date on flea prevention (all vaccines need to be completed 1 week before boarding dates). All cats will be checked for fleas, ear mites, ringworm, and any other parasites or contagious conditions (i.e., giardia, upper respiratory infection). Cats found with such conditions will be treated, and the owner will be charged accordingly. This may include temporary boarding at your vet’s office in isolation. All cats aged eight months or older must be spayed or neutered.

Please arrange to drop off your pet at 8 a.m. unless another time is arranged in advance. Pick-up time is noon or the agreed-upon time or 4 hours after drop-off time. You will be charged full-day daycare fees if your pet is not picked up at noon or 4 hours after drop-off time.

Suppose your pet is not picked up on your agreed-upon appointment day. In that case, your pet will automatically be boarded for the night at 7:00 p.m., charged the appropriate boarding fee per the website, and charged for emergency feeding based on pet size and weight before your pick-up (emergency Premium Pet Kibble $3/meal). Your pet may be picked up between 8 a.m. and 12 p.m. the next day. If your pet is not picked up by noon, you will be charged full daycare fees if picked up after noon.

Please bring:

•  The name and number of your vet clinic in case of emergency.
• An emergency phone number in case we need to contact you.
• Any medications that your pet needs. Written instructions if not on labels.
• Leash, collar/harness with identification tags.
• CATS: Litter box and preferred litter.
• Optional: favorite bed, blanket, toy(s) that your pet likes, and anything else that will make them comfortable and feel at home during their stay.

Please note: Cats will be kept indoors only while under the care of Martin’s Boundless LLC.

Full Day (9 hours) Policies:

Please let us know 48 hours in advance if you need to cancel your daycare reservation so we may rebook or modify your reservation.

For first-time reservations, we do require written verification of updated vaccinations as follows:

• DOGS- Rabies (puppies under six months are exempt), Distemper/Parvo, Bordetella (kennel cough- cannot be more than six months old, must be completed 2 weeks before boarding dates if not done within the last 6 months), and your attestation that your pet is also up to date flea/tick prevention. This is for the protection and comfort of all pets and humans, as the property is wooded. This includes you when your pet returns to your home.
• CATS- Rabies (kittens under 4 months are exempt), FVRCP vaccine or titer showing protection, negative FeLV/FIV (feline immunodeficiency and feline leukemia virus- blood tests), and your attestation that your pet is up to date on flea prevention (all vaccines need to be completed 1 week before boarding dates). All cats will be checked for fleas, ear mites, ringworm, and any other parasites or contagious conditions (i.e., giardia, upper respiratory infection). Cats found with such conditions will be treated, and the owner will be charged accordingly. This may include temporary boarding at your vet’s office in isolation. All cats aged eight months or older must be spayed or neutered.

Please arrange to drop off your pet at 8 a.m. unless another time is arranged in advance. Pick-up time is 5 p.m. or the agreed-upon time or 9 hours after drop-off.

Suppose your pet is not picked up on your agreed-upon appointment day. In that case, your pet will automatically be boarded for the night at 7:00 p.m., charged the appropriate boarding fee per the website, and charged for emergency feeding based on pet size and weight before your pick-up (emergency Premium Pet Kibble $3/meal). Your pet may be picked up between 8 a.m. and 12 p.m. the next day. If your pet is not picked up by noon, you will be charged full daycare fees if picked up after noon.

Please bring:

• The name and number of your vet clinic in case of emergency.
• An emergency phone number in case we need to contact you.
• Any medications that your pet needs. Written instructions if not on labels.
• Leash, collar/harness with identification tags.
• CATS: Litter box and preferred litter.
• Optional: favorite bed, blanket, toys, and anything else that will make them comfortable and feel at home during their stay.

Please note: Cats will be kept indoors only while under the care of Martin’s Boundless LLC.

Overnight Policies:

Please let us know 48 hours in advance if you need to cancel your boarding reservation so we may rebook or modify your reservation. We will do our best to accommodate your needs based on availability.

For first-time reservations, we do require written verification of updated vaccinations as follows: 

• DOGS- Rabies (puppies under six months are exempt), Distemper/Parvo, Bordetella (kennel cough- cannot be more than six months old, must be completed 2 weeks before boarding dates if not done within the last 6 months), and your attestation that your pet is also up to date flea/tick prevention. This is for the protection and comfort of all pets and humans, as the property is wooded. This includes you when your pet returns to your home.
• CATS- Rabies (kittens under 4 months are exempt), FVRCP vaccine or titer showing protection, negative FeLV/FIV (feline immunodeficiency and feline leukemia virus- blood tests), and your attestation that your pet is up to date on flea prevention (all vaccines need to be completed 1 week before boarding dates). All cats will be checked for fleas, ear mites, ringworm, and any other parasites or contagious conditions (i.e., giardia, upper respiratory infection). Cats found with such conditions will be treated, and the owner will be charged accordingly. This may include temporary boarding at your vet’s office in isolation. All cats aged eight months or older must be spayed or neutered.

Please arrange to drop off your pet on the first day of your reservation at the agreed-upon time. You will not be charged an additional day if pickup is arranged before noon on check-out day. If your pet is not picked up by noon, you will be charged full daycare fees if picked up after noon.

Suppose your pet is not picked up on your agreed-upon appointment day. In that case, your pet will automatically be boarded for the night at 7:00 p.m., charged the appropriate boarding fee per the website, and charged for emergency feeding (if out of food) based on pet size and weight before your pick-up. Your pet may be picked up between 8 a.m. and 12 p.m. the next day. If your pet is not picked up by noon, you will be charged full daycare fees if picked up after noon.

Please provide individually packaged portioned food for your pet with written instructions on how you feed your pet. For example: Please feed my dog/cat one zip lock bag full of kibble twice daily, once in the AM and once in the PM. or Please feed my cat/dog one zip lock bag full of kibble with two-level spoons (spoon provided) of moist food in the AM and one can of moist food at noon and two treats, then feed one zip lock bag of kibble with two-level spoons of moist food in the PM and one pill from the pill bottle labeled XYZ at 5mg. **Please be as specific as possible so we don’t have to call or text you to clarify.

Please feel free to bring your pet’s favorite bed, blanket, and toy(s). This is not required but recommended for their comfort and enjoyment on vacation! We have a crate for him/her to use during their stay if they nap in the crate during the day and/or at night. When we are required to step away to run an errand, shower, or eat, your loved one(s) may take a nap in the crate depending on behavior such as being potty trained and/or other boarders in the home. Otherwise, they may be chilling in the great room. It all just depends.

We will be happy to administer any medications, including shots, free of charge. Please bring all instructions necessary with the medical treatments needed.

I request you bring food for your pet because otherwise, it may cause intestinal upset and, possibly, diarrhea. Being away from home is already upsetting enough as it is. If, for some reason, there isn’t enough food or we run out, I do have Premium Dry Kibble available for an extra fee (emergency Premium Pet Kibble $3/meal). I recommend you include a few extra bags of dry kibble, canned food, or whatever food you feed your pet to ensure we don’t run out of what your pet is used to eating to keep your pet as comfortable as possible while you’re away.

Please bring: 

• The name and number of your vet clinic in case of emergency.
• An emergency phone number in case we need to contact you.
• Any medications that your pet needs. Written instructions if not on labels.
• Food: individually packaged and portioned. Written instructions.
• Treats: any preferred treats for your pet.
• Leash, collar/harness with identification tags.
• CATS: Litter box and preferred litter.
• Optional: favorite bed, blanket, toys, and anything else that will make your pet comfortable and feel at home during their stay.

 Please note: Cats will be kept indoors only while under the care of Martin’s Boundless LLC.